How to Book

How to Book

Online
Online booking is available 24/7 via our website.

Due to COVID-19 tickets for Cheltenham Science Festivals will be available to purchase online only.

For details of how to book online visit our online booking page

Please note: Tickets will come off sale 90 minutes before each event. This is to ensure that ticket buyers receive all the necessary COVID-19 safety information before attending the event.

For details on how we are making our ticketing contactless see Receiving Your Tickets

By Phone
Due to the COVID-19 pandemic, our Box Office phone lines are currently closed.

In Person
For Cheltenham Science Festival, there will be no onsite or venue-based pop-up box offices. This is as part of our COVID-19 measures to minimise the number of people at the venues to keep you and our staff safe.

Please note:

  • We do not accept orders made by post or email. Post and email ticket requests will not be processed.
  • All ticket orders are subject to booking fees. Booking fees apply per order and not per ticket. For the complete information on transaction fees please visit Fees, Discounts and Refunds

Test and Trace

Government guidelines requires our organisation to collect your data and some information about you, so that we can take part in the NHS Track and Trace service and help prevent the spread of COVID-19. At the point of purchase, we will log the contact details of the person in your party who has made the ticket purchase for Test and Trace. In line with legal requirements, this data will only be destroyed after 21 days.

If you are visiting our venues we will The government has asked organisations to do this in order to keep our visitors and employees safe.

Access Requirements

Cheltenham Festivals aims to offer customers with access requirements an easy service when booking tickets.

For Cheltenham Science Festival those with access requirements can book their seats online.

See our venue accessibility page for venue specific information.

Tickets for customers who are registered disabled will be charged the standard price of the ticket. If you require a personal assistant, their ticket is complimentary.

Payments

By card: We accept payments by Visa, Mastercard and Maestro. We cannot take payment by American Express or Diners Card.

Please consider making a donation

Cheltenham Festivals is a not for profit organisation and we rely on contributions from customers to ensure the continuation of the Festivals each year. We ask all our supporters if they are able to help us with a donation when they are booking with us and we suggest an amount of 10% of the order total.