Box office on site

Box Office

Cheltenham Festivals Box Office Phonelines are currently closed.

We would like to thank you for your patience. Since we announced the cancellation of this year’s Jazz Festival our team are working hard behind the scenes to manage your requests regarding your tickets.

We thank you for your understanding and appreciate your bearing with us at this difficult time.

Festival dates

Jazz and Science

It is with deep regret that Cheltenham Festivals has taken the decision to cancel this year’s Cheltenham Jazz Festival and Cheltenham Science Festival, in response to the worst public health crisis in a generation. The safety of our Festival-goers, artists, staff, volunteers, partners and the wider community is our priority, in relation to COVID-19.

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For more information on donating your tickets and refunds for Cheltenham Jazz Festival, visit here.

Music (3 – 12 July 2020)

Full Programme announced: Wednesday 11 March
Members Priority Booking: Wednesday 15 April from 10am
16-25 Members Priority Booking: Friday 17 April from 10am
General Booking: Wednesday 22 April from 10am

Literature (2 – 11 October 2020)

Full Programme announced: Friday 14 August
Members Priority Booking: Wednesday 26 August from 10am
16-25 Members Priority Booking: Friday 28 August from 10am
General Booking: Wednesday 2 September from 10am

To become a Member and benefit from priority booking click here.

You can purchase a gift voucher online at any time and receive an email with your voucher code.

For any queries please contact us at

Our Customer Charter

We at Cheltenham Festivals are committed to ensuring that you, our customers, are given the best service possible. From the excitement of looking at the brochure through to the thrill of attending our events, we want to make your festival experience an enjoyable and fulfilling one… read our full customer charter