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Access Requirements

Cheltenham Festivals aims to offer customers with access requirements an easy service when booking tickets.

Online Bookable Access Facilities

Wheelchair spaces
Can be booked online. These are clearly marked on the venue seating plan for you to Select Your Own Seat.

Helping you to hear better
Details of areas covered by hearing loops are shown on our venue plans for The Times and Sunday Times Cheltenham Literature Festival. The Everyman Theatre uses headsets which are available on request on the day of the event at the venue.

Personal Assistants
Tickets for customers who are registered disabled will be charged at the standard ticket price. If you require a personal assistant, carer or support worker or their ticket is complimentary. These can be booked easily online with seats available throughout the venues.

Please note: Events which include catering, books or any other goods, do not qualify for a free personal assistant ticket.

Assistance dogs
Are welcome. Please provide proof that the dog is registered with an organisation that is a member of Assistance Dogs UK.

Captioned events
You can discover which events are captioned at our Festival by using the Closed Caption filter on the What’s On pages.

Venue access and facilities
See our venue accessibility page for venue specific information.

Strobe Lighting
Should an event contain strobe lighting there will be on-site warnings at the venue.

Loud noises
Should an event contain sudden and loud noises there will be on-site warnings at the venue.