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Access Requirements

Cheltenham Festivals aims to offer customers with access requirements an easy service when booking tickets.

Accessible Booking

When booking for The Times and The Sunday Times Cheltenham Literature Festival 2021
Please use our online access form to let us know about your access requirements. This can be used to book wheelchair spaces, specific seating in venues with hearing loops, to book a complimentary personal assistant, carer or support worker ticket if you need assistance when visiting the Festival. Please note: Events which include catering, books or any other goods, do not qualify for a free personal assistant ticket.

The form will be open from 10am on 12 August 2021 when our programme is announced. Forms will be processed in order of receipt depending upon the level of membership you hold.

Assistance dogs
Are welcome. Please provide proof that the dog is registered with an organisation that is a member of Assistance Dogs UK.

Captioned events
You can discover which events are captioned at our Festival by using the Closed Caption filter on the What’s On pages.

Venue access and facilities
See our venue accessibility page for venue specific information.

Strobe Lighting
Should an event contain strobe lighting there will be on-site warnings at the venue.

Loud noises
Should an event contain sudden and loud noises there will be on-site warnings at the venue.