Frequently asked questions

How do I book tickets?

Dates of when tickets go on sale for each Festival are on the individual home pages (Festival tickets are normally on sale six to eight weeks before events start.).

See information on how to book

Where can I park?

There are numerous car parks around the town centre. On-street parking is free after 6pm but please be aware that on-street parking is not free during the day on Sunday.

Where do I book accommodation?

Very reasonably priced B&Bs are within walking distance of the Town Hall. Our friendly and helpful colleagues at Cheltenham Tourism are always happy to provide information. Contact the Tourist Information Centre on (01242) 522878.

Do you have a map of Cheltenham?

view a larger map

What disabled facilities do you have?

For information on your individual needs please contact the box office boxoffice@cheltenham.gov.uk on 01242 227979.

How do I find out what’s on at the next festival?

Keep an eye on this website for all the latest news. This is where you will see it first!

Do parents need to accompany children to family events?

Yes, children must be accompanied at all times. Please adhere to the age range specified for each event and stay with children during the performances. Prices are kept as low as possible to allow for this. We are conscious of safety, but cannot be responsible for wandering children.

Are there any jobs at the festivals or venues?

Please see our jobs and volunteering pages for more information.

How do I appear in the programming?

If you would like to be part of our programme please send your publicity information to the relevant festival. Contact details appear on each of our festival pages, Jazz, Science, Music and Literature.