Box Office

Box Office

How to book

Phone: 0844 880 8094
In Person: 15 Suffolk Parade, Cheltenham, GL50 2AE

During the Music Festival, our Suffolk Parade Box Office is open as normal and additionally on Monday 6th July. Our phone lines are open throughout.

We will also have ticket sales and collections at the following venues, 45 minutes before each performance:

  • Town Hall
  • Pitville Pump Room
  • Parabola Arts Centre
  • Gloucester Cathedral
  • Tewkesbury Abbey
  • Princess Hall
  • Cheltenham College
  • Everyman Theatre

Our shop and phone lines are currently open Tuesday to Friday, 10am – 5pm and on Saturday’s from 10am – 2pm

You can also email the team at

For enquiries and support please use our web contact form.

Online booking is open as usual and is available 24/7 once the festival goes on sale, see

Our customer charter

We at Cheltenham Festivals are committed to ensuring that you, our customers, are given the best service possible. From the excitement of looking at the brochure through to the thrill of attending our events, we want to make your festival experience an enjoyable and fulfilling one… read our full customer charter