Box office on site

Box Office

Box Office Telephone Number

01242 850270 (please note new number)

Postal address

15 Suffolk Parade, Cheltenham, GL50 2AE

Box Office opening times

The Box Office is now closed. Our phonelines are open Tuesday – Friday from 10am-2pm. Please call 01242 850270.

For enquiries and support please use our web contact form or email us at

Gift vouchers

You can purchase a gift voucher online at any time and receive an email with your voucher code.

Our customer charter

We at Cheltenham Festivals are committed to ensuring that you, our customers, are given the best service possible. From the excitement of looking at the brochure through to the thrill of attending our events, we want to make your festival experience an enjoyable and fulfilling one… read our full customer charter