Box Office

Box Office

How to book

Phone: 0844 880 8094

Box Office opening times

Our phone lines are currently open Wednesday to Friday, 10am – 2pm.
You can also email the team at

We’ll be opening up our Suffolk Road shop for all customers from Saturday 7th February ready for the coming season, beginning with our Jazz Festival

Online booking is open as usual, see

General enquiries

For enquiries and support please use our web contact form.

Everything about your booking

See booking information

Terms and conditions

See terms and conditions.

Special seating requirements

To ensure the best possible service some more specific seating needs cannot be dealt with online. If you have special seating requirements e.g. you are a member wishing to sit next to another member, or require wheelchair access, please contact the box office where our experienced staff will be happy to help.

Email or call 0844 880 8094.

See our venue accessibility page for venue specific information.

Our customer charter

We at Cheltenham Festivals are committed to ensuring that you, our customers, are given the best service possible. From the excitement of looking at the brochure through to the thrill of attending our events, we want to make your festival experience an enjoyable and fulfilling one… read our full customer charter