Box Office opening times
Our phones are now open from Wednesday to Friday 10am to 2pm
Please call 0844 880 8094
(Note: as we prepare for the new festival year our box office is currently closed to personal callers.)
For enquiries and support please use our web contact form.
Everything about your booking
Terms and conditions
See terms and conditions.
Special seating requirements
To ensure the best possible service some more specific seating needs cannot be dealt with online. If you have special seating requirements e.g. you are a member wishing to sit next to another member, or require wheelchair access, please contact the box office where our experienced staff will be happy to help.
Email firstname.lastname@example.org or call 0844 880 8094.
See our venue accessibility page for venue specific information.
Our customer charter
We at Cheltenham Festivals are committed to ensuring that you, our customers, are given the best service possible. From the excitement of looking at the brochure through to the thrill of attending our events, we want to make your festival experience an enjoyable and fulfilling one… read our full customer charter