CSF15 cr mcphersonstevens.com (833).jpg

Access Requirements

If you have Access Requirements

Cheltenham Festivals aims to offer disabled customers an easy service when booking tickets. By filling in an Access Requirements Form ahead of the festival going on sale and making us aware of the nature of your disability and access requirements, we will be able to allocate suitable seating for you, subject to availability.

Special Access Requirements Booking Form

Orders will not be processed until tickets go on sale. Your order will be processed on the first day of Members booking or the first day of Public booking, depending on your Membership status. Submitting a special seating requirements booking form does not guarantee tickets. Tickets are sold on a first-come-first-served basis.

If you are a member wishing to sit next to another member, please email us on boxoffice@cheltenhamfestivals.com with the names and membership numbers of the parties who would like to be seated together.

See our venue accessibility page for venue specific information.