How to book tickets online
Find a great event:
Browse around the site or use these quick links to see what's online right now: Festival tickets are normally on sale six to eight weeks before events start.Follow the book online links:
- follow the book online links
- review the event details and pricing information
- the final booking link takes you to tickets.com
Make payment on a secure server:
- choose your tickets
- have your tickets posted out or collect from the box office (see opening times below)
- make payment and receive a confirmation email
We can accept Visa, Mastercard and Maestro payment. The best tickets available are always allocated. A £1.50 booking fee per transaction will be charged by tickets.com.
Concessions: Unfortunately we are not able to offer concessions online, please contact us in person (see below).
Other ways to buy tickets
- Telephone the box office on 01242 227979 (phone lines are open 10am-8pm Mon-Fri and 9.30am-5.30pm Sat)
- Email us, boxoffice@cheltenham.gov.uk
- By Post, please send your request to: The booking office, Town Hall, Imperial Square, Cheltenham, GL50 1QA. Please include your name, address and contact number and supply an s.a.e. or £1 postage for tickets to be sent, otherwise tickets will be held at the venue for you to collect.
- Call in person (see our opening hours below).
Tickets may be reserved, but must be paid for within 3 working days, or no later than 30 minutes before the start of the performance, whichever is sooner. Please note there may be an additional booking or event fee. Make any cheques payable to Cheltenham Borough Council. Tickets cannot be exchanged, nor refunded, except in the case of a cancelled event.
Box office opening hours: Monday to Saturday 9.30am-5.30pm or on days of a performance closing 15 minutes after the start. (The Box office opens 30 minutes before the start of Performances on Public Holidays and Sundays.)
